Helpline for Refugees
More and more people are on the run. People from Afghanistan, Syria, Eritrea, Venezuela and, last but not least, women, children and elderly people from Ukraine.
Her thoughts revolve around her family members, friends and acquaintances who have stayed at home. Then there are the acute worries:
Where to and what now?
Where can I get money for food?
Where can I sleep?
How can my child come to school?
Where do I have to register when I arrive in Germany?
The Helpline for Refugees is intended to be a central point of contact to clarify and explain these and other issues. She acts as an interface between interpreters and social workers, who try to provide advice to those seeking protection as quickly as possible.
Those affected can contact us from March 10, 2022 via WhatsApp, Viber or Telegram at 0049 1520 33 15 057.
With an emoji of the flag of their home country, we can assign which interpreter we need to forward the message to.
With this offer, we hope to be a quickly accessible lifeline with which we can provide those seeking protection with quick and uncomplicated answers and take away a little of their worries.
In the current situation, Ukrainians who need help getting away from the borders or who have problems on their way to Germany can also get in touch.
So that this offer of help reaches those affected. Is it particularly important that it is widely distributed across all social media channels? You can use our posts or write your own post in the relevant languages using the videos we provide for you to download.
You can support us in these ways!
Bank
IBAN: DE43 8504 0000 0201 6442 00
BIC: COBADEFFXXX
Commerzbank
